Standard
10 Mbps
Ksh 2,000 per month
- Unlimited usage, no FUP
- Up to 10 Mbps download
- 24/7 support
- Secure internet access
Internet service provider, Busia
Unlimited internet in Busia, backed by people you can reach
Fast, affordable home and business internet across Busia County and the Kenya and Uganda border region. No data caps, installation paid only after you have tested it, and a local team that answers the phone.
- Unlimited usage, no FUP
- Pay installation only when it works
- Local technicians in Busia
Home packages
Simple plans, unlimited data
Every package is unlimited with no fair-usage policy. Billing runs in 30-day cycles.
Pro
15 Mbps
Ksh 2,500 per month
- Unlimited usage, no FUP
- Up to 15 Mbps download
- Smooth HD streaming
- 24/7 support
Premium
20 Mbps
Ksh 3,000 per month
- Unlimited usage, no FUP
- Up to 20 Mbps download
- 4K streaming and gaming
- 24/7 support
Our installation promise
You pay for installation only after you have tested it
We survey first, quote honestly, install properly and let you test the connection. The installation fee is due only once you are satisfied that it works.
Installation cost depends on location and the speed you need. It typically ranges from Ksh 9,500 to Ksh 14,500 and is paid only after installation is complete and you are happy with the service.
What installation includes
- Free site survey before any commitment
- Outdoor unit and Wi-Fi router installed and configured
- Connection tested with you before you pay anything
- Installation fee paid only after you are satisfied
Billing runs in 30-day cycles from your activation date.
How it works
Connected in four simple steps
- 1
Request a connection
Call, WhatsApp or fill the form and tell us where you are.
- 2
We survey your location
A technician checks signal strength and the best way to connect you.
- 3
Quotation and scheduling
If coverage is good we quote the installation and agree on a date.
- 4
Installation and testing
We install, you test. You pay the installation fee only once you are satisfied.
Internet for home
Everything your household does online, without the buffering
- Netflix, YouTube, DStv Now and live TV streaming in HD
- WhatsApp, Zoom and Teams calls that do not drop
- Online classes, gaming and working from home on the same line
- Unlimited data, so the whole family can share one connection
Internet for business
Priority service, low contention and a VoIP line included
- Low contention ratio so your speed holds up during the working day
- VoIP phone line with 1 hour of free talk time every month
- Priority customer care and faster fault response
- Dedicated 1:1 links up to 1 Gbps for institutions and offices
People you can reach
The team that installs and maintains your connection
Asatel is run from Busia by a small local team. The people who survey your site and climb the mast are the same people who answer when you call. No distant call centre, no ticket number lost in a queue.
Meet the whole team-
Chiboli E. IkutwaFounder and CTO -
Mike GwaraTechnical team -
Godfrey AchuchiTechnical team
Why choose us
Yes, there are other providers. Here is what sets us apart.
Fast speeds
Stream in HD, join video calls and download large files without buffering, even at peak hours.
Reliable network
A network built for uptime, monitored around the clock, with technicians based locally in Busia.
Honest pricing
Unlimited data with no fair-usage caps, no hidden fees, and you only pay for installation once it works.
Support that answers
Phone, WhatsApp and on-site support from technicians based in Busia who know your area.
Wide coverage
Where we connect today, and where we are heading next
Coverage depends on line of sight to our masts, so the certain answer is always a free site survey. Tell us where you are and we will check.
Connected today
- Busia town
- Mabale
Expanding to
Customers
What our customers say
How much does installation cost?
Installation cost depends on your location and the speed you need. It typically ranges from Ksh 9,500 to Ksh 14,500. We confirm the exact figure after a free site survey.
Do I pay before installation?
No. You only pay the installation fee after the installation is complete and you have tested the connection and are happy with it.
How long does installation take?
Once the site survey is done, installation usually takes a maximum of about two hours, depending on your location and the type of connection.
Are the packages really unlimited?
Yes. None of our packages has a fair-usage policy (FUP) or data cap. You can download as much as your speed allows, every day of the month.
Can I get higher speeds than the listed packages?
Yes. We offer dedicated internet links of up to 1 Gbps for businesses and institutions. See business packages or contact sales for a quote.
What types of connection do you offer?
Depending on your location we connect you by fibre, fixed wireless or 4G LTE. Our survey determines the best option for your site.
How do I pay my monthly subscription?
We accept M-Pesa, cash and bank transfer. Billing runs in 30-day cycles from your activation date. If you are unsure of your account number or payment details, call or WhatsApp support.
Can I upgrade my speed later?
Absolutely. Contact support and we will move you to a faster package, usually without a site visit.